SHOPPABLE INTERIORS PACKAGE FAQ’s

  • A virtual interior design service is conducted entirely online, through video calls and online questionnaires, with the final design package emailed to over to you; including everything you need to implement the designs yourself. It is a speedier & more cost effective solution to a fully bespoke service as it uses online suppliers and the client takes on the purchasing and installation for the room (the fun bit!) and leave the designs to an expert.

    A fully bespoke interior design service is an in person service, where the designer creates a fully bespoke interior for the client with made to measure furniture, window treatments and artwork and oversees the project management, so it is a full start to finish, design to implementation service.

  • We have a few simple steps to explain how the booking process works:

    1. Start your journey by booking your complimentary 15 minute video discovery call with us on Zoom.

    2. If you wish to proceed following your discovery call, we will send you a payment link for your personalised Shoppable Interiors Package.

    3. Following payment you will receive a detailed design questionnaire to complete in advance of your design consultation on Zoom, to fill

    out and send back to us.

  • No, all we need to know when we meet you on the Discovery Call is how many rooms you would like to do, if you would like to add on any

    additional bolt-ons and an idea of your project budget. The Discovery Call is there for you to meet us and ask any questions you may have about

    the process before proceeding with payment.

  • The design consultation (via video) is 30 minutes long (per room), so the better prepared you are, the more detailed a brief we can take and you will

    enable us to get the best understanding of what you wish to achieve with your interiors.

    The amount of preparation will be dependant on your goals and what you wish to discuss.

    Following your discovery call, we will send you a questionnaire ahead of the design consultation, which will guide you through a checklist of

    what is helpful. This will include things such as photos of the space you are discussing, any inspiration images you have collated, images of fixture/fittings/

    furniture etc you are considering, layouts, joinery options, room sizes etc and a checklist of what you would like included / how you would like the

    room to feel and function.

    We require your completed questionnaire at least 48 hours before the design consultation.

    (Please note, a £50 fee will be payable as a late re-booking charge if this is not met, and any presentation dates will be pushed back accordingly).

    We will be asking a lot of questions in the design consultation, so don’t worry, anything you may miss, we will find out by the end of the call.

    We are very experienced in working with clients to create an interior completely personalised to their requirements, taste and vision.

  • Photographs and short videos are great ways for us to visualise your space. We will also ask for floor plans in our design questionnaire, so you will be

    covered from all angles! We include a measuring guide with your design questionnaire to help you with measurements and photographs so this

    doesn’t feel overwhelming!

  • We utilise high street & online suppliers to make it easy for you to purchase from your shopping list, and we will specify size, finishes etc for items, when

    required, so you have all the necessary details to hand.

  • Your package will include a floorplan, mood board, personalised list of online shoppable links, 2D elevation and sample pack where applicable.

    Everything bar the samples will be sent virtually by email, and samples if required will be posted.

    Please note, many online suppliers do not offer samples, but for those who do, we will endeavour to arrange samples to be sent to you with your completed

    design package where applicable.

  • You will receive your finished design package within 3-4 weeks of your design consultation.

  • We do not include the delivery costs on the shopping list we provide as these can vary considerably.

  • No, the idea of the Shoppable Interiors Package is to give you our design expertise without the cost incurred when using a bespoke interior design service. We

    leave the fun part - the shopping, to you!

    If you would like a more bespoke service where we do undertake the purchase of goods, please see our sister website www.kimharveyinteriors.com

  • We allow one set of revisions, these would be discussed at the point of presentation. This does not include a full scheme revision but a maximum number of 3

    items can be swapped out and alternatives found. More revisions are possible if desired at our hourly rate of £90p/hr.

    Revisions will incur additional time scale to completing the finished package.

  • If you would like an extra video consultation during the process, we can off this to you at a rate of £50 per 30 mins or £90 per hour. Please be aware, if changes

    are discussed that impact the scheme, you may incur extra charges on the package price / delays to the completion time.

  • Yes, you can cancel or re-book a video consultation (design consultation / presentation / power hour etc), but this must be done more than 48hrs before

    the allotted booking time, or the appointment will be charged in full. For a design consultation / presentation, a rebooking charge of £50 will be

    incurred by the client.

  • We are happy to offer email support within the first 10 days post package sign off. Alternatively; you can book in a 1:1 video consultation for continued

    support during or after the 10 day period at a rate of £90 per hour.

  • We have years of experience working with clients fulfilling their design & budget requirements. Through thorough brief taking in you design consultation,

    alongside our detailed design questionnaire, we are confident our designs will meet your expectations.

    We do also include revisions at presentation stage, so we can discuss any alterations with you then, if needed.

  • As it is a virtual design service, we do not recommend contractors, nor do we communicate with your contractors. Any lighting, kitchen, bathroom or

    cabinetry designs must be signed off by your designated contractor as we are not liable for any works undertaken.

  • This includes ways to refresh your existing kitchen, for example paint colours for existing kitchen cabinets/cupboards, kitchen hardware including taps,

    handles & sockets/switches, worktop finishes, lighting, furniture, artwork, paints/wallpapers, styling, window treatments, flooring & tiles.

    This does not include new cabinetry ideas or changes to existing kitchen layouts. If these are required, you will need to purchase our New Kitchen

    Concept package on the Customisable Bolt-on’s.

  • We do not offer a bathroom refresh service in the shoppable interiors package, however we do offer a New Bathroom Concept option in the

    Customisable Bolt On’s. This can be added if you are already purchasing another room package. Please see our Customisable Bolt-On’s FAQ’s for

    more information.

  • The Power Hour package helps with specific design decisions you need to make quickly, rather than it being a full room design service.

    It is based around 1 x 60 minute video consultation where we can advise on any areas you need help with, within that allocated slot.

    The Shoppable Interiors package is a full interior design package, where at the end, you receive a scheme, layouts, 2D elevations & a shopping list for

    products / suppliers to bring your room & interiors to life.

SPACE PLANNING FAQ’s

  • Our space planning package includes furniture layouts, cabinetry (kitchen / bathroom / wardrobes etc) positioning if applicable and we can suggest

    structural alterations such as wall & door positions etc, but these would need to be signed off by your relevant contractor / trades person, such as

    architect / structural engineer.

  • We do not, as the space planning service is a much more straight forward service. If you have any questions in advance of booking this service

    however, click on the ‘Make an Enquiry’ button and we will endeavour to answer any questions you may have about the service.

  • If you measure the length of the room and multiply it by the width of the room, this will give you the total sqm of the room.

    We have a measuring guide we will send you upon completion of your booking, so you can send us all the information required before we have our

    initial video consultation.

    If you do not have floor plans of the space, the measuring guide will guide you step by step as to how to draw up the space, without if feeling

    overwhelming.

  • The initial video consultation is 20 minutes long, so the better prepared you are, the more detailed a brief we can take and you will enable us to get

    the best understanding of what you wish to achieve with your space..

    The amount of preparation will be dependant on your goals and what it is you wish to discuss.

    We will send you a questionnaire ahead of the initial video consultation, which will guide you through a checklist of what is helpful.

    We require your completed questionnaire at least 48 hours before the video consultation.

    (Please note, a £50 fee will be payable as a late re-booking charge if this is not met, and any presentation dates will be pushed back accordingly).

    We will be asking a lot of questions in the initial consultation, so don’t worry, anything you may miss, we will find out by the end of the initial

    conversation. We are very experienced in working with clients to create a space plan / layout completely individualised to your requirements and

    vision.

  • You will receive your finished package within 3-4 weeks of your initial consultation.

  • We allow one set of revisions, these would be discussed at the point of presentation.

    More revisions are possible if desired at our hourly rate of £90p/hr.

    Revisions will incur additional time scale to completing the finished package.

  • If you do need to contact us during the process, please email us on studio@shoppableinteriors.co.uk and we will endeavour to reply within 48 hours

    (on working days).

  • If you would like an extra video consultation during the process, we can off this to you at a rate of £50 per 30 mins or £90 per hour. Please be aware,

    if changes are discussed that impact the scheme, you may incur extra charges on the package price / delays to the completion time.

  • Yes, you are welcome to cancel or re-book a video consultation (initial consultation / presentation), but this must be done more than 48hrs before

    the allotted booking time or a rebooking charge of £50 will be incurred by the client.

CUSTOMISABLE BOLT-ON’S FAQ’s

  • For those wanting more detailed information in particular areas, our Customisable Bolt-On’s allow you to utilise our expertise for areas not covered

    in our standard Shoppable Interiors Package. We will discuss the required scope of works in order to give you a more detailed cost working on our

    hourly rate of £90.00 per hour. You can add on as many Customisable Bolt-On’s as your project requires, to ensure you have all the necessary details

    and support required to complete your project.

  • The Kitchen Concept includes conceptual ideas & designs for brand new kitchens, including style, layout and finishes. This can include dimensions

    and 2D elevations if required. This can also include appliances, sinks, cabinetry & more detailed lighting designs.

    If you would like a fully bespoke kitchen designed, please contact us on enquiries@kimharveyinteriors.com where we offer a more detailed bespoke

    interior design service.

  • The Bathroom Concept includes conceptual ideas & designs for brand new bathrooms, including style, layout and finishes. This can include

    dimensions and 2D elevations if required. This can also include sanitary ware, cabinetry & more detailed lighting designs.

    If you would like a fully bespoke bathroom designed, please contact us on enquiries@kimharveyinteriors.com where we offer a more detailed

    bespoke interior design service.

  • Lighting Concept can include, layouts, lighting concepts, styles of light fittings and accent lighting. Any layouts and drawings need to be approved

    and signed off by your electrician before being implemented.

  • These concepts include conceptual ideas & designs, including style, layout, finishes. They can include dimensions and 2D elevations if required, as

    well as sanitary ware, cabinetry, appliances, soft furnishings, artwork & more detailed lighting designs where required.

  • This can be personalised to you - we can help with proposed placement for hanging exiting or new artwork, new art work selection & sizing, framing

    & mounting styles, and the creation of feature gallery walls.

  • Our cabinetry design service is for those who are after more than a conceptual solution for their cabinetry requirements and want something more

    tailored to a specific space / use. It can include styles, dimensions and 2D elevations where required.

  • Our cabinetry design service is for those who are after more than a conceptual solution for their cabinetry requirements and want something more

    tailored to a specific space / use. It can include styles, dimensions and 2D elevations where required.

  • Our on-site consultations are for those who would like us to come to site in person and discuss their design requirements. We can cover

    measuring, specific on site advice and more in-depth brief taking. This service can be fully tailored to your requirements.

  • This is where we come and measure your rooms for you. This is especially helpful if you are wanting help with more detailed designs such as

    for cabinetry, kitchens & bathrooms concepts etc, or for those lacking confidence or time to do this yourself. Price on application.

  • We do not provide contractor recommendations. As our virtual designs are carried out nationwide, we cannot suggest contractors we haven’t

    worked with directly. We do not engage with contractors, so we cannot take responsibility for any work they complete.

  • Due to the nature of our virtual service, all conceptual layouts designs and specifications require sign off by your architect / electrician or

    designated supplier before being implemented.

POWER HOUR FAQ’s

  • Once we have received your booking, we will send you a questionnaire to fill in. This is a checklist of info that is helpful to send to us in advance of

    our Google Meet video call and ensures the power hour is utilised to it’s fullest. This may include, photos of a space, floor plans, a checklist of

    questions you wish to cover, images of items you wish to discuss etc.

    We will endeavour to cover as much as we can in the time allocated.

    Please bring a notebook with you to the consultation to help remind you of everything we cover, so you have a summary of any advice given.

  • We can advise on any design decisions you need help with, within the allocated hour slot. We will endeavour to cover as much as we can, if not all

    that you wish to cover..

    We aim to leave you feeling empowered & enlightened in your decision making in every area we cover with you. Should you wish to book a follow

    on session, this would be charged at £90 per hour.

  • The amount of preparation will be dependant on your goals and what it is you wish to discuss.

    The questionnaire should guide you through a checklist of what is helpful. This includes items such as photos of the space you are discussing, plus

    depending on the area you are discussing, images of fixture/fittings/furniture etc you are considering, layouts, joinery options etc and a checklist of

    what you wish to cover. Please highlight the key areas of importance for the consultation.

  • We do not, as the Power Hour is a designated 1 hour of help. If you have any questions about the service you wish to ask in advance of booking,

    click on the ‘Make an Enquiry’ button and we will endeavour to answer any questions you may have. Please note, we cannot answer interior related

    questions on email, this is just if you want to know anything further about the service itself.

  • The Power Hour package helps with specific design decisions you need to make quickly, rather than it being a full room design service.

    It is based around 1 x 60 minute video consultation where we can advise on any areas you need help with, within that allocated slot.

    The Shoppable Interiors package is a full interior design package, where at the end, you receive a scheme, layouts, 2D elevations & a shopping list

    for products / suppliers to bring your room & interiors to life.